Clerk II – Patient Access Center – 15443
Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you!
The Call Center Clerk assists patients with scheduling appointments for healthcare services in the FQHCs. The Clerk answers incoming telephone calls and makes outreach calls to defined patients. Work is performed in accordance with prescribed policies and procedures. Responsibilities are performed at a proficient level thus lending support to the care teams.
- Proof of COVID-19 vaccination or medical/religious exemption within 30 days of hire. If not fully vaccinated, you must follow the requirements for unvaccinated until you meet the definition of fully vaccinated.
Scheduled Hours: 37.5 hours a week
- Monday-Friday (8:30am-5:00pm)
- Saturday Rotation will be approximately every 5-8 weeks (8:00am-1:00pm)
- Starting Salary Determined Based on Qualifications
Remote work may be available on a rotational basis after new hire is trained and determined competent to work with limited supervision