Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you!
About the Role:
The Lead Counselor is responsible for the treatment needs of clients throughout their time in the program. Responsible for ensuring an efficient treatment process for clients referred from a State Operated Psychiatric Hospital (SOPH). Provide comprehensive support services, including therapy, for adults who suffer from a chronic serious mental illness. Provide linkage to community-based resources, support clients in their recovery effort and provide them with skills/support to remain in an independent living situation. Serves as primary designee for program coordinator and performs related administrative duties during coordinator’s absence. Complete LCHD and/or state-based assessments.
Location: 3010 Grand Ave, Waukegan, IL
Hours: 37.5 hours a week, Monday-Friday (8:30am-4:30pm)
FLSA STATUS: Hourly
Skills and Experience
- Participate in treatment team meetings in collaboration with SOPH treatment staff.
- Participate in discharge planning with the treatment team and clients at the SOPH.
- Provide individual therapy to clients in the TCCS Program.
- Provide support to Certified Recovery Support Specialist (CRSS) staff, including but not limited to, responding to referrals for supportive services from SOPH, engaging clients in supportive services during their stay, on day of discharge, and post discharge from the SOPH, and coordinating psychiatrist appointments for clients discharged from a SOPH.
- Serves as a liaison between the program and referral agencies.
- Complete data tracking for performance measures and performance standards.
- Complete quarterly data reports to the State of Illinois for the TCCS Program.
- Facilitates with clients and collaborates with the treatment team to develop, review and update treatment goals and referrals both internally and externally.
- Maintains accountability standards required by LCHD/CHC and funding sources relative to quality and quantity of services provided by staff members.
- Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards in NextGen electronic medical record.
- Provides atmosphere of customer service in assuring that clients are treated in a friendly and respectful manner. Displays positive attitudes and behaviors in the accomplishment of job duties.
- Focuses on client empowerment and evidence-based practices in providing treatment, seeking to assist clients to build on strengths in addressing treatment needs.
- Provides education and direction to clients, family members and/or significant others.
- Organizes and participates in treatment-related clinical conferences and staffing’s on assigned clients. Reports client progress, behavior problems or need for medication evaluation to program supervisors / psychiatrists regularly.
- Must meet minimum productivity expectations.
- Participates in staff meetings, in-service trainings, and seminars to facilitate professional growth and maintain licensure if required.
- Responds to inquiries, gives appropriate information and referrals, and documents, if necessary.
- Involved in quality improvement activities on an ongoing basis (such as implementing processes as a result of performance measurement reviews, participation in councils and teams, making suggestions to improve a process, designing curriculum for groups).
- Participates in collection of client fees including completing forms for third-part coverage and discussing balances due with clients, as appropriate.
- Perform community outreach/ intervention to stakeholders and clients to enhance engagement with and follow through services.
- Assist Coordinator with identifying resources and opportunities and expanding the program.
- Assists in the implementation of policies and procedures.
- Assists in the orientation and training of new staff.
- Coordinates and completes regular review of clinical records for compliance with state and federal standards.
Education, Qualifications, and Certification:
- With a Master’s degree in psychology, social work or related field, four years of experience is required
An individual must be:
- Licensed by the State of Illinois as a Licensed Clinical Social Worker (L.C.S.W.), or Licensed Clinical Professional Counselor (L.C.P.C.).
About the Perks:
Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit the Health Department page to get additional information on why you should work for us.
If you would like to learn more about our community impact and to see some of our employees in action, please review this short video.
Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status and other protected characteristics.