Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you!
About the Role:
The Non-Medical Case Manager is a part of the HIV/AIDS Ryan White Program at the Lake County Health Department/Community Health Center (LCHD/CHC). The Non-Medical Case Manager will work with the Program Coordinator and other Medical Case Managers to coordinate the medical care of patients living with HIV / AIDS within the Medical Management Clinic at LCHD/CHC. The Non-Medical Case Manager must be able to work with clients and develop a supportive relationship, enable clients to make the best choices for their well-being, and facilitate access and use of available services. The position requires strong organizational skills, verbal communication skills, and flexibility. An understanding of the HIV/AIDS population, barriers to care, disease prevention and transmission, and sensitivity to the social stigma that exists for persons living with the HIV are required.
Location: 2400 Belvidere Rd, Waukegan, IL
Hours: 37.5 hours a week,
- Monday, Tuesday, Thursday, & Friday (8:30am-4:30pm)
- Wednesday (8:30am-6:00pm)
FLSA STATUS: Hourly
Skills and Experience
- Provide direct services to clients in community, clinic and home settings according to need and established program protocols and
- Schedule Intake & Referral appointment within 72 hours of assignment by AIDS Foundation of Chicago (AFC) or walk in to your
- Eligibility Assessment within 30 days of initial assignment from
- Care Plan – Process Care Plan within 30 business days of initial assignment from
- ADAP Renewal Application – Complete application appointment within 3 days of request and upload to IDPH for
- Ambulatory Outpatient Health Services (AOHS) – aid client in submitting HIV-related medical expense requests within 5
- Dental Referral –within 5 business days of initial
- Food & Nutrition Referral –within 5 business days of initial
- Housing Stabilization Coordinator Referrals –within 5 business days of initial
- Language Services – requests must be submitted to AFC Intake & Referral Coordinator within 5 business days of client
- Legal Services Referrals –within 5 business days of
- Psychosocial Referrals – provide a list of relevant providers to the client within 5 business days of
- Transportation Referrals –within 3 business days of Provide transportation (Ventra) card to drop-ins who qualify or clients receiving AFC services as needed.
- Insurance and Medicaid enrollments and redeterminations – schedule and process within 5 business
- Enter client information into Provide database within 5 business days
- Facilitate, organize, and utilize system for tracking client services and demographic information
- Engage in care coordination for optimal patient outcomes and aid in the referral and growth of client support
- Assist in marketing strategies to reach targeted client groups and recruiting clients into needed
- Face-to-face assessment and reassessments to include history taking and an appraisal of the general overall appearance and demeanor of the client
- Development of an individualized service treatment plan
- Education and counseling about HIV transmission, disease management, risk reduction and harm education
Education, Qualifications, and Certification:
- Associates Degree, high school diploma or GED.
- With Associates Degree, two years of work experience including working with the public, preferably in a related field (public health, health education, social work, psychology, sociology, early child development, communications, etc.).
- With high school diploma, four years of work experience including working with the public, preferably in a related field (public health, health education, social work, psychology, sociology, early child development, communications, etc.)
- At minimum two to three years of direct service experience working in the field of HIV service provision.
About the Perks:
Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit the Health Department page to get additional information on why you should work for us.
If you would like to learn more about our community impact and to see some of our employees in action, please review this short video.
Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status and other protected characteristics.